How do credit works?
Updated over a week ago


Based on your offer, you have received a number of credits in your account.

What is it, how does it work, and how can you get more?

Here's everything you need to know:

  • What is a credit?

    Credits are a virtual currency that allows you to perform certain actions on the platform.

  • How does it work?

    Because at Zeliq we're nice, we offer you emails for free!

    However, when you request phone number enrichment or generate a persona, we deduct a credit from your account.


    If you obtain multiple phone numbers for the same lead, you will only be charged one credit, as these numbers are related to a single lead.

    Before initiating an enrichment, make sure you have enough credits. If you don't have enough credits, the operation will not start.


    Example:

    If you want to enrich 10 leads, make sure you have 10 available credits. If at the end of the operation only 8 leads are enriched, we will only deduct the 8 credits spent.

    You can track the enrichment history via: data health > Enrichment.

  • How to get more credits?

    1. Click on the red icon indicating your credit balance:

    1. Enter your credit card number. Credit purchases are made in packs of 50.


    Depending on your needs, you may need to upgrade your offer. Feel free to contact us via the chat on the platform for more information!


    Happy prospecting!

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